Terms and conditions of sale

These terms cover goods bought from this website. We are Tackle and Bait Direct Ltd, company number 13801075, registered in England and Wales, trading as Tackle and Bait Neath, 149 Windsor Road, Neath, SA11 1NU. You can reach us on 01639 634148 or at dragonfishuk@hotmail.co.uk.

Your order

Placing an order is an offer to buy. We accept it when we email you to confirm it. If we cannot supply an item, we will tell you and refund anything you have paid for it.

Prices and payment

Prices are shown in pounds sterling and include VAT where it applies. Postage is added at checkout and shown before you pay. We take payment when you order, through our payment provider; we never see or store your full card details.

Availability

Stock shown on the website is our best record of what is on the shelf. If something sells in the shop at the same time as online, we will contact you and refund anything we cannot supply.

Delivery and collection

See our delivery policy for postage and timescales. Collection orders are held at the shop; we will tell you when yours is ready.

Faulty or wrong goods

See our returns policy, which does not affect your statutory rights.

Our liability

We do not exclude liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded. Otherwise our liability for an order is limited to the price of that order.

Law

These terms are governed by the law of England and Wales, and disputes are subject to the courts of England and Wales.