Privacy notice

Tackle and Bait Direct Ltd, company number 13801075, 149 Windsor Road, Neath, SA11 1NU, is the controller of the personal information described here. Contact us at dragonfishuk@hotmail.co.uk or on 01639 634148.

What we collect

When you order, we collect your name, email address, telephone number, and your delivery address if the order is being posted. We keep a record of what you bought and when.

Why we use it

To take payment, to get your order to you, to answer questions about it, and to keep the business records the law requires. We use your email address to send you the confirmation and a link to see your own orders.

Card details

Your card details are entered on our payment provider's own page. We never receive or store your full card number.

Who else sees it

Our payment provider, so your payment can be taken; the delivery company, so your parcel can be delivered; and our email provider, so we can send your confirmation. We do not sell your information to anyone, and we do not use it for marketing unless you ask us to.

How long we keep it

Order records are kept for six years, which is what tax law requires. Anything we no longer need is deleted.

Your rights

You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete anything we are not required to keep. Email dragonfishuk@hotmail.co.uk. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

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